Camp N Car Terms of Service

Payment Terms & Conditions:

• Deposit:
  • A deposit equal to 50% of the total project cost is due one month before the project start date.
  • The deposit invoice will be sent approximately 6 weeks before the start date and is due within 4 weeks of the chosen start date.
  • Delays in payment may affect our ability to order parts or begin the project on time.
  • Some specialty items may require an earlier deposit to accommodate longer turnaround times.
• Final Pricing & Change Orders:
  • The contract represents the final price for the agreed-upon work, as established during the design and consultation phase.
  • Any additional work requested will require a change order, which will include the new scope of work and updated costs.
  • Change orders may also apply if the client’s involvement in decision-making necessitates additional administrative time from Camp N Car staff.
• Communication:
  • Clients are encouraged to monitor their lines of communication, including phones and our email system (Jobtread), to ensure regular communication.
  • Timely responses help us progress projects as efficiently as possible.
• Sales Tax:
  • All custom projects are subject to Jefferson County’s 9.1% sales tax rate.

Project Invoicing:

• Billing Schedule:
  • Custom projects are billed bi-weekly as work progresses.
  • Customers will receive invoice notifications by email or phone when payments are due.
• Payment Methods:
  • Payments can be made via check or cash, either in person or by mail. We accept credit and debit card payments as well, with an additional 3% processing charge.
  • Invoices are due within 15 calendar days of receipt.
  • Late payments will incur a $50 fee plus 1% of the invoice total.
  • If two consecutive invoices are late, work on the project will cease until all payments and fees are settled.
  • The final payment must be made in full before the customer can take possession of their completed vehicle.

Work Agreement:

• Project Scope:
  • Camp N Car will complete the project based on the design agreed upon during the consultation phase that is detailed in your contract.
  • Further consultation may occur if clarification is needed after work has begun.
  • Customers may request changes before or after work has begun, any change orders made after the project has started will incur additional charges.
  • Change orders requested after work has begun may not always be feasible. If this is the case, we will be sure to communicate that.

• Client Participation:
  • Clients are not permitted to actively participate in the job onsite with Camp N Car staff.
  • If clients wish to carry out any part of their build, they must do so at their own location.
• Project Termination:
  • If a client wishes to cease a project before completion, a one-week (seven calendar days) waiting period applies.
  • During this period, Camp N Car staff will wrap up the project to a suitable stopping point, and the client will be billed for the work done during this time.
  • After the project is halted, Camp N Car will conduct a full financial evaluation to determine the total labor costs incurred.
  • Clients are financially responsible for any materials purchased for the project and will be given possession of those materials.

Camp N Car Warranty Policy

• One-Year Manufacturer’s Warranty:
  • Our work is covered by a two-year manufacturer’s warranty to ensure quality.
• Faults and Repairs:
  • Any faults in functionality or safety due to oversight or error by our staff will be resolved free of charge.
  • Any damage caused by our staff to your vehicle or property will be repaired or reimbursed at our expense.
• Non-Warranty Issues:
  • Damage caused by the customer or any third party (outside of Camp N Car staff) is not covered under this warranty.
  • Repairs for non-warranty issues, maintenance, or additions to finished projects are available at our standard billing rates for custom shop projects.
• Product Faultiness (Not Caused by Camp N Car):
  • Issues with faulty products not caused by Camp N Car staff are not eligible for warranty work.
  • Camp N Car will prioritize fixing these issues as quickly as possible.
  • We will work with the vendor of the faulty product to ensure a suitable replacement is found and installed.
  • Labor for this type of work will be charged at the full shop rate.